UConnectCare is committed to providing quality care to our consumers. With(in) this commitment, we strive to ensure that the highest ethical standards are evident in our delivery of programs. We demonstrate as individuals and as an organization that all of our actions are founded on principles of accountability and integrity.

UConnectCare has established an effective Compliance Plan and engages integrating this plan into the daily culture of our agency. We have a dedicated Compliance Officer who is available to answer any questions regarding our Compliance Plan.

Elizabeth Riter MPS, CASAC – Director of Corporate Compliance
Confidential voicemail – 585-815-1842
Email –

We maintain a policy of non-intimidation and non-retaliation for good faith participation in the compliance program. Patients and staff alike can submit any concerns regarding billing, payment, and conduct through the confidential voice mail, email, locked comment boxes in all lobbies and staff break rooms. In addition, we maintain a Compliance phone line that is completely anonymous (no caller I.D.) to record voice messages – 1-877-343-2070.

Please click here for our Vendor/Contractor Compliance Training Presentation.