Treatment Services
At UConnectCare, our treatment for substance use disorder is grounded in decades of research and clinical experience. We follow a medical model of care, recognizing addiction as a chronic illness that affects the mind, body, and spirit. Our compassionate team is committed to helping people of all ages, backgrounds, races, ethnicities, and genders find a meaningful path to recovery.
Integrated Outpatient Services
UConnectCare is licensed by the New York State Office of Addiction Services and Supports (OASAS) to provide outpatient treatment at:
- 430 East Main Street, Batavia, NY
- 249 East Avenue, Albion, NY
Personalized, Whole-Person Care
Treatment begins with a comprehensive assessment that explores the many factors affecting a person’s life and substance use. Our clinical team works collaboratively with each individual to develop a personalized treatment plan with realistic, meaningful goals tailored to their needs.
Open Access Walk-In Hours
Individuals can begin the assessment process without an appointment during open access hours: Tuesdays, Wednesdays, and Thursdays at 10:45 a.m. (both locations)
Adolescent services and Methadone treatment are available by appointment only.
Evidence-Based, Trauma-Informed Treatment
UConnectCare uses proven, evidence-based approaches, including but not limited to:
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing (MI)
- Seeking Safety
Our programs are patient-centered and trauma-informed, providing a safe, non-judgmental space where individuals can:
- Address difficult challenges
- Celebrate progress and achievements
- Build skills to manage stress, anxiety, and cravings
- Strengthen coping strategies and maintain long-term recovery
Benefits of Treatment
Many individuals in treatment experience:
- Improved physical and mental health
- Healthier relationships with loved ones
- Return to work or school
- Greater stability, structure, and daily routine
Specialized Programs
UConnectCare offers targeted services to support recovery, including:
- Medication-Assisted Treatment (MAT)
- All FDA-approved medications for alcohol and opioid use disorder, including Methadone
- DWI Assessments
- Relapse Prevention Groups
- Seeking Safety Groups
- Family Support Services
- Gambling Treatment
Multidisciplinary Treatment Team
Care is delivered by experienced professionals, including:
- Medical Director
- Physician Assistants & Nurse Practitioners
- Registered Nurses & Licensed Practical Nurses
- Credentialed Alcoholism and Substance Abuse Counselors (CASAC/CASAC-T)
- Licensed Master Social Workers (LMSW) & Licensed Mental Health Counselors (LMHC)
Our counselors bring more than 75 years of combined experience in addiction treatment. What truly sets them apart is their dedication, compassion, and commitment to supporting each person’s success.
Get Started Today
If you or someone you love is struggling with addiction, help is here. Call us today.
Batavia: 585-343-1124 • Albion: 585-589-0055
Insurance & Payment Options
We are committed to making treatment accessible and affordable:
- Uninsured? Meet with our insurance navigator for help applying through the NY State of Health Marketplace.
- Call 585-815-1805 to schedule an appointment.
- No coverage? A sliding fee scale is available for self-pay clients.
- We accept most major insurance plans.
Additional Resources
Individuals and families involved in the recovery process know that overcoming addiction is a ongoing journey that doesn’t always have an end point. Support is available in the form of meetings, held regularly across Western New York. Find an upcoming support group meeting near you.
UConnectCare is part of FLIPA and Integrity Partners and at times may share data to ensure coordinated, high-quality patient care. More information can be found on the NY Health Foundation website or Integrity Partners membership list or the Integrity Partners university partner list.